The Hotel is beautiful. From the main entrance, to the rooms and the Little Chief restaurant. Beds were very comfortable. Love the design elements of the room! Each staff encounter was excellent, they always exhibited a high level of customer service. Really appreciated the dining experience! Again the staff were very accommodating and approachable. We chose Indigenous courses that were excellent, although the portions were quite large. We attended the Colin James concert, which was epic! The venue was great! Perfect Birthday celebration!
訪客用戶
夫妻/情侶出遊
標準豪華特大床房
入住於2025年03月
4.2
很好
評價於:2025年03月10日
Not our first time staying here -but we left with a sense of frustration today!
It began when the front desk couldn’t find our reservation - twice ! (despite a phone call 2 hours prior to check in). Had to take my driver’s licence and go “somewhere to talk to someone in the back” - then he came back (after 2 or so
minutes) and “magically” the reservation had been found. Unnerving for my identification to disappear from my sight. No explanation offered.
Frustrated again at check out when the desk clerk tried to charge us for something from the snack bar in our room - we had literally left our room 2 minutes before. Couldn’t tell us what item we had “consumed” (we hadn’t consumed anything - especially at those prices!) and then when asked how they could possibly know within 2 minutes (of us leaving our room) that an item had been consumed - they became very defensive and couldn’t actually answer the question of “how do you know what to charge us for” and the response was “it’s for the report at the end of the day - no one is saying you actually took anything”. Except that’s exactly what the desk clerk said the charge was going to be for - “an item from the snack bar for a total of $4.20”.
After challenging the charge we were told that no charge would be put through on the credit card.
Made to feel like we had “stolen” something when we asked for further clarification on the charge.
“No apologies or thank you for staying with us”.
Disappointing.
Side note - Service in the ****** was great - including the restaurant.
訪客用戶
夫妻/情侶出遊
標準豪華兩張大床房
入住於2024年11月
4.2
很好
評價於:2025年01月16日
Stayed one night while we attended the Burton Cummings concert there. Having done this same routine for attending concerts several times now over the years I do feel that the rooms are seeming to become a bit dated and have a used feeling to them for the price. Really miss the offers where you could purchase as a package for the room and concert tickets along with breakfast for a fair price.
Kæ
夫妻/情侶出遊
標準豪華特大床房
入住於2023年08月
4.7
很棒
評價於:2023年09月14日
Fantastic stay!
Alyssa
與好友旅遊
標準豪華兩張大床房
入住於2023年10月
5.0
超讚
評價於:2023年10月14日
Location was amazing. We came to go to a concert and enjoyed food at the blaze bar and some drinks and stayed at the hotel. Beautiful hotel and amazing staff and great food!!!
訪客用戶
夫妻/情侶出遊
標準豪華特大床房
入住於2023年10月
5.0
超讚
評價於:2023年10月15日
Wonderful room, very clean, staff was very friendly!
The Hotel is beautiful. From the main entrance, to the rooms and the Little Chief restaurant. Beds were very comfortable. Love the design elements of the room! Each staff encounter was excellent, they always exhibited a high level of customer service. Really appreciated the dining experience! Again the staff were very accommodating and approachable. We chose Indigenous courses that were excellent, although the portions were quite large. We attended the Colin James concert, which was epic! The venue was great! Perfect Birthday celebration!
訪客用戶
夫妻/情侶出遊 標準豪華特大床房
入住於2025年03月
4.2
很好
評價於:2025年03月10日
Not our first time staying here -but we left with a sense of frustration today!
It began when the front desk couldn’t find our reservation - twice ! (despite a phone call 2 hours prior to check in). Had to take my driver’s licence and go “somewhere to talk to someone in the back” - then he came back (after 2 or so
minutes) and “magically” the reservation had been found. Unnerving for my identification to disappear from my sight. No explanation offered.
Frustrated again at check out when the desk clerk tried to charge us for something from the snack bar in our room - we had literally left our room 2 minutes before. Couldn’t tell us what item we had “consumed” (we hadn’t consumed anything - especially at those prices!) and then when asked how they could possibly know within 2 minutes (of us leaving our room) that an item had been consumed - they became very defensive and couldn’t actually answer the question of “how do you know what to charge us for” and the response was “it’s for the report at the end of the day - no one is saying you actually took anything”. Except that’s exactly what the desk clerk said the charge was going to be for - “an item from the snack bar for a total of $4.20”.
After challenging the charge we were told that no charge would be put through on the credit card.
Made to feel like we had “stolen” something when we asked for further clarification on the charge.
“No apologies or thank you for staying with us”.
Disappointing.
Side note - Service in the ****** was great - including the restaurant.
訪客用戶
夫妻/情侶出遊 標準豪華兩張大床房
入住於2024年11月
4.2
很好
評價於:2025年01月16日
Stayed one night while we attended the Burton Cummings concert there. Having done this same routine for attending concerts several times now over the years I do feel that the rooms are seeming to become a bit dated and have a used feeling to them for the price. Really miss the offers where you could purchase as a package for the room and concert tickets along with breakfast for a fair price.
Kæ
夫妻/情侶出遊 標準豪華特大床房
入住於2023年08月
4.7
很棒
評價於:2023年09月14日
Fantastic stay!
Alyssa
與好友旅遊 標準豪華兩張大床房
入住於2023年10月
5.0
超讚
評價於:2023年10月14日
Location was amazing. We came to go to a concert and enjoyed food at the blaze bar and some drinks and stayed at the hotel. Beautiful hotel and amazing staff and great food!!!
訪客用戶
夫妻/情侶出遊 標準豪華特大床房
入住於2023年10月
5.0
超讚
評價於:2023年10月15日
Wonderful room, very clean, staff was very friendly!
訪客用戶
與好友旅遊
標準豪華兩張大床房
入住於2023年06月
匿名用戶
商務出差
標準豪華兩張大床房
入住於2023年06月
訪客用戶
其他
標準豪華兩張大床房
入住於2025年02月
訪客用戶
夫妻/情侶出遊
標準豪華特大床房
入住於2025年03月
訪客用戶
夫妻/情侶出遊
標準豪華兩張大床房
入住於2024年11月
Kæ
夫妻/情侶出遊
標準豪華特大床房
入住於2023年08月
Alyssa
與好友旅遊
標準豪華兩張大床房
入住於2023年10月
訪客用戶
夫妻/情侶出遊
標準豪華特大床房
入住於2023年10月
匿名用戶
商務出差
標準豪華特大床房
入住於2023年06月
訪客用戶
與好友旅遊 標準豪華兩張大床房
入住於2023年06月
匿名用戶
商務出差 標準豪華兩張大床房
入住於2023年06月
訪客用戶
其他 標準豪華兩張大床房
入住於2025年02月
訪客用戶
夫妻/情侶出遊 標準豪華特大床房
入住於2025年03月
訪客用戶
夫妻/情侶出遊 標準豪華兩張大床房
入住於2024年11月
Kæ
夫妻/情侶出遊 標準豪華特大床房
入住於2023年08月
Alyssa
與好友旅遊 標準豪華兩張大床房
入住於2023年10月
訪客用戶
夫妻/情侶出遊 標準豪華特大床房
入住於2023年10月
匿名用戶
商務出差 標準豪華特大床房
入住於2023年06月